This happens every time your jumpcloud password changes. As a reminder, JumpCloud brokers & sync's passwords between email, device and selected cloud platforms. To sign back in, click the egnyte icon. Then the sprocket at the top right, then, the three dots next to the post investment group drive. The workflow will look similar, but maybe not the same as the below. As a reminder, your username for Egnyte is the prefix of your email address and the password is the same as your email / laptop login.